Shipping & Returns Policy

 

Shipping policy

All orders to the value of $150 or more are shipped via Australia Post for FREE! 

Orders under $150 incur a flat rate of $10 and will be sent via Australia Post. Standard Delivery estimated time frame within Australia is 3-5 business days. 

Orders are processed and posted the same day if the order is placed before 2pm Monday to Friday.

Refund policy

We want you to absolutely love your Bestique pieces 🤍

If something isn’t quite right, we offer easy returns within 30 days of purchase.

Refunds, Exchanges & Store Credit

We offer:

  • Full refunds (excluding shipping)
  • Exchanges
  • Store credit

Return Conditions

Items must be:

  • Unworn, unwashed and in original condition
  • Free from makeup, fake tan, perfume or marks
  • Returned with all tags attached

Sale Items

All sale items are final and cannot be returned.

Faulty Items

If your item is faulty, we will happily provide a refund or replacement.

Please contact us within 7 days of delivery with photos.

Additional Info

  • Return shipping is at the customer’s expense
  • Original shipping costs are non-refundable
  • If your exchange item is unavailable, a refund or store credit will be issued