East-West Tote | Eau Bags

Regular price $129.00

option
1 in stock
$10 shipping
30 day returns
ships daily

Pickup available at Shop 7/216 Philip Street, Kin Kora (within Best Friend Cafe)

Usually ready in 2 hours

Product Details

A fresh, fashion-forward take on our best-selling everyday Tote. With its longer, lower silhouette and effortlessly chic shape, the East-West Tote brings a more elevated feel to the everyday carry-all. Spacious enough for everything you need, with a partial zip closure to keep it secure, it’s equal parts polished, practical and cool.

*Slow-made and handcrafted from recycled nylon
*New silicone label
*Elevated everyday carry-all
*Partial zip closure to keep belongings secure
*Internal slip pocket
*Comfortable shoulder straps for easy carrying

Dimensions: H 19cm X W 49cm X D 13cm

Care Instructions
All EAU BAGS are slow-made and handcrafted in our dedicated studio in India using recycled nylon fabric. Designed for everyday use, each bag is made with durability and longevity in mind. They distress naturally and may feature minor imperfections over time, but that's part of what makes them unique. These are inherent qualities that add to their character and charm.

Caring for EAU BAGS:

*Your bag arrives flat to reduce waste. Just pop items inside for about an hour, and it’ll take its shape.
*Spot clean with a damp cloth. Avoid soaking your bag in water. Do not wash or tumble dry. Let it air dry naturally.
*No bleach, strong detergents, or abrasive cleaners.
*Keep it out of long-term direct sunlight to maintain its vibrant colours. If exposed to direct sunlight the colours will fade.
*Our bags are made for everyday use, but overfilling them can place unnecessary strain on the stitching.

 

Size Guide

Size Guide (Australian Standard Sizing)

Our sizing follows standard Australian women’s sizing. Please use the guide below as a reference. Fit may vary slightly depending on brand and style.

AU Size

Bust (cm)

Waist (cm)

Hips (cm)

6 (XS)

80-82

60-62

86-88

8 (S)

83-87

63-67

89-93

10 (M)

88-92

68-72

94-98

12 (L)

93-97

73-77

99-103

14 (XL)

98-102

78-82

104-108

16 (XXL)

103-107

83-87

109-113

18 (XXXL)

108-112

88-92

114-118

How to measure

• Bust: Measure around the fullest part of your bust

• Waist: Measure around the narrowest part of your waist

• Hips: Measure around the fullest part of your hips

Note: Some brands stocked at Bestique may have slightly different sizing depending on fabric, cut, or style.

Care Instructions

To help your garment last longer and maintain its shape and colour:

• Cold gentle machine wash

• Wash with similar colours

• Turn garment inside out before washing

• Do not bleach

• Do not tumble dry

• Line dry in shade

• Warm iron if needed

• Do not dry clean unless stated on garment label

Always follow the care label on the garment for the best results.

Shipping

SHIPPING POLICY

All orders to the value of $150 or more are shipped via Australia Post for FREE! 

Orders under $150 incur a flat rate of $10 and will be sent via Australia Post. Standard Delivery estimated time frame within Australia is 3-5 business days. 

Orders are processed and posted the same day if the order is placed before 2pm Monday to Friday.

RETURNS POLICY

At Bestique, we hope you absolutely love your purchase. However, we understand that shopping online can sometimes be difficult, which is why we provide detailed product descriptions, sizing information and photos to help you make the best choice.

If your purchase isn’t quite right, we’re happy to help.

 

ONLINE RETURNS

 Change of Mind

We happily accept returns on full-priced items for either an exchange (subject to availability) or a Bestique Store Credit.

To be eligible for a return:

  • Returns must be requested within 30 days of receiving your order.
  • Once approved, your return must be received by us within 10 days.
  • Items must be unworn, unwashed and in their original condition.
  • All original tags must remain attached.
  • Items must be free from makeup, fake tan, deodorant, perfume, pet hair and any marks.
  • Footwear must be returned in its original box without damage.

Once your return has been received and inspected, we will process your exchange (if requested and available) or issue a Bestique Store Credit via email for the value of the returned item.

Store Credits:

  • Never expire.
  • Are non-refundable.
  • Cannot be redeemed for cash.
  • Can be used both online and in-store.

Return postage costs are the responsibility of the customer.

We recommend using a tracked postage service, as Bestique cannot accept responsibility for items lost in transit.

EXCHANGES

We are happy to offer exchanges on full-priced items, subject to stock availability.

Please note:

  • We do not hold exchange items during the return process.
  • Your requested size or style will only be exchanged if it is available when your return is received and processed.
  • We cannot guarantee stock availability while your return is in transit.
  • If your requested item is no longer available, a Bestique Store Credit will be issued for the value of your returned item.
  • Customers are responsible for the cost of returning the original item. Bestique will cover the postage cost of sending your exchanged item back to you within Australia.


SALE ITEMS

All sale, clearance and promotional items are considered final sale.

We do not accept returns, exchanges or provide store credit for:

  • Sale items
  • Clearance items
  • Discounted or promotional purchases

Please choose carefully before purchasing sale items.


FAULTY ITEMS

If you believe your item is faulty, please contact us within 7 days of receiving your order by emailing hello@bestique.com.au.

Please include:

  • Your order number
  • Photos of the fault
  • A brief description of the issue

Please do not return faulty items until you have been contacted by our team.

If your item is confirmed to have a manufacturing fault, we will resolve the issue in accordance with Australian Consumer Law by offering, where appropriate:

  • A replacement
  • A repair
  • Store Credit
  • A refund


NON-RETURNABLE ITEMS

For hygiene reasons, we cannot accept returns on:

  • Earrings
  • Beauty products or cosmetics that have been opened or used
  • Gift Cards
  • Sale or clearance items


HOW TO RETURN YOUR ORDER

  1. Email hello@bestique.com.au with your order number and reason for your return.
  2. Our team will provide you with return instructions.
  3. Send your item back using a tracked postage service.
  4. Once received and inspected, your exchange or Store Credit will be processed.

RETURN ADDRESS

Bestique
Shop 7, 216 Philip Street 

Kin Kora QLD 4680

AUSTRALIAN CONSUMER LAW

This Returns Policy is provided in addition to your rights under the Australian Consumer Law.

Nothing in this policy excludes or limits your rights relating to faulty, damaged or incorrectly supplied goods.

Returns

SHIPPING POLICY

All orders to the value of $150 or more are shipped via Australia Post for FREE! 

Orders under $150 incur a flat rate of $10 and will be sent via Australia Post. Standard Delivery estimated time frame within Australia is 3-5 business days. 

Orders are processed and posted the same day if the order is placed before 2pm Monday to Friday.

RETURNS POLICY

At Bestique, we hope you absolutely love your purchase. However, we understand that shopping online can sometimes be difficult, which is why we provide detailed product descriptions, sizing information and photos to help you make the best choice.

If your purchase isn’t quite right, we’re happy to help.

 

ONLINE RETURNS

 Change of Mind

We happily accept returns on full-priced items for either an exchange (subject to availability) or a Bestique Store Credit.

To be eligible for a return:

  • Returns must be requested within 30 days of receiving your order.
  • Once approved, your return must be received by us within 10 days.
  • Items must be unworn, unwashed and in their original condition.
  • All original tags must remain attached.
  • Items must be free from makeup, fake tan, deodorant, perfume, pet hair and any marks.
  • Footwear must be returned in its original box without damage.

Once your return has been received and inspected, we will process your exchange (if requested and available) or issue a Bestique Store Credit via email for the value of the returned item.

Store Credits:

  • Never expire.
  • Are non-refundable.
  • Cannot be redeemed for cash.
  • Can be used both online and in-store.

Return postage costs are the responsibility of the customer.

We recommend using a tracked postage service, as Bestique cannot accept responsibility for items lost in transit.

EXCHANGES

We are happy to offer exchanges on full-priced items, subject to stock availability.

Please note:

  • We do not hold exchange items during the return process.
  • Your requested size or style will only be exchanged if it is available when your return is received and processed.
  • We cannot guarantee stock availability while your return is in transit.
  • If your requested item is no longer available, a Bestique Store Credit will be issued for the value of your returned item.
  • Customers are responsible for the cost of returning the original item. Bestique will cover the postage cost of sending your exchanged item back to you within Australia.


SALE ITEMS

All sale, clearance and promotional items are considered final sale.

We do not accept returns, exchanges or provide store credit for:

  • Sale items
  • Clearance items
  • Discounted or promotional purchases

Please choose carefully before purchasing sale items.


FAULTY ITEMS

If you believe your item is faulty, please contact us within 7 days of receiving your order by emailing hello@bestique.com.au.

Please include:

  • Your order number
  • Photos of the fault
  • A brief description of the issue

Please do not return faulty items until you have been contacted by our team.

If your item is confirmed to have a manufacturing fault, we will resolve the issue in accordance with Australian Consumer Law by offering, where appropriate:

  • A replacement
  • A repair
  • Store Credit
  • A refund


NON-RETURNABLE ITEMS

For hygiene reasons, we cannot accept returns on:

  • Earrings
  • Beauty products or cosmetics that have been opened or used
  • Gift Cards
  • Sale or clearance items


HOW TO RETURN YOUR ORDER

  1. Email hello@bestique.com.au with your order number and reason for your return.
  2. Our team will provide you with return instructions.
  3. Send your item back using a tracked postage service.
  4. Once received and inspected, your exchange or Store Credit will be processed.

RETURN ADDRESS

Bestique
Shop 7, 216 Philip Street 

Kin Kora QLD 4680

AUSTRALIAN CONSUMER LAW

This Returns Policy is provided in addition to your rights under the Australian Consumer Law.

Nothing in this policy excludes or limits your rights relating to faulty, damaged or incorrectly supplied goods.